Welcome to Sumona - Beyond Wellbeing, a digital wellness platform developed and operated by Sumona - Beyond Wellbeing (“Sumona,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”), together with this Privacy Policy, govern the use of the Sumona - Beyond Wellbeing mobile application and related services (“the App,” “Service,” or “Platform”).
By using the App, you agree to these Terms. Please read them carefully.
1. Purpose of the App
Sumona - Beyond Wellbeing provides tools for mental-wellbeing awareness, self-reflection, relaxation, and performance enhancement. It offers digital self-assessments, guided audio sessions, educational content, and optional consultations with qualified experts. Sumona - Beyond Wellbeing is not a substitute for medical, psychiatric, or emergency care.
If you are in crisis or feel unsafe, contact your local helpline or emergency services immediately.
Our app is designed to be inclusive and safe for users of all age groups. Different interfaces and access guidelines apply based on age:
Accuracy of Information: By using this application, you confirm that all information provided by you (or on behalf of a minor) is true, accurate, and complete to the best of your knowledge and understanding.
3. Account Registration and Security
4. Information We Collect
We collect data necessary to deliver and improve the services:
Personal Information: Email address, phone number, age, country of residence
Wellness Data: Self-assessment responses, relaxation usage, notes, journals
Device & Technical Data: Device model, operating system, app version, IP address, error logs
Payment Data: Processed by secure third-party gateways; Sumona - Beyond Wellbeing does not store card details
5. Sensitive Personal Data
Your mental-health and emotional-wellness inputs are treated as Sensitive Personal Data.They are stored securely, accessed only by authorized personnel, and never sold or shared for advertising.
6. How We Use the Information
We use your information to:
7. Data Retention and Deletion
| Data Type | Retention Period |
| Assessments & Mood Logs | Up to 5 years |
| Account Details | Until deletion by user |
| Payment Records | As required by law |
| Technical Logs | 1 year |
You can request deletion at any time through the App or by emailing (sumona@sumona.org).
Deletion requests are completed within one week, except where law requires retention.
8. Children’s Privacy
For minors, guardian consent is mandatory.
Children and Teens under 18 must use the App only under direct parental supervision. We do not knowingly collect data from minors without consent. Parents can request deletion by contacting **sumona@sumona.org.**
9. Payments and Refunds
Certain features (detailed reports, expert sessions) are paid.
10. Expert Consultations
Experts are qualified professionals affiliated with or approved by Sumona - Beyond Well Being. Sessions are confidential, educational, and not medical diagnoses. Recording or redistributing sessions without consent is prohibited.
11. Health Disclaimer
The App provides educational content only. It does not diagnose, treat, or prevent medical disorders. If you experience severe distress, suicidal thoughts, or other emergencies, seek immediate professional help or contact local emergency numbers.
12. Your Rights
You have the right to:
Requests can be sent to sumona@sumona.org and are answered within one week.
13. Third-Party Services
We may rely on third-party service providers (cloud storage, analytics, payment processors).
All are contractually bound to confidentiality and data-protection obligations.
14. Updates to Terms and Policy
We may update these Terms or this Policy when laws or features change.
You will be informed through email or in-app notice.
Continued use after updates constitutes acceptance of the revised version.
15. Legal Basis and Jurisdiction
This Agreement is governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India, after mandatory mediation or arbitration.
16. Limitation of Liability
Sumona - Beyond Wellbeing shall not be liable for indirect, consequential, incidental, or punitive damages arising from use of the App.Our total liability will not exceed the fees paid by the user during the preceding twelve months. We are not responsible for disruptions caused by external events beyond our control.
17. Termination
We may suspend or terminate your access for violation of these Terms or misuse of the App. Upon termination, your right to use the App ends, and data will be deleted according to the retention policy.
18. Force Majeure
Sumona - Beyond Wellbeing shall not be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, network outages, or governmental restrictions.
19. Contact and Grievance Redressal
Sumona - Beyond Wellbeing
205, DLF Tower A, Jasola
Email: sumona@sumona.org
Website: www.sumona.org
Phone:+91 7419312345
A designated Data Protection Officer / Grievance Officer will respond to privacy or legal queries within 7 working days.
We value your privacy and handle your data with care. Your mental-wellness information is encrypted, never sold, and can be deleted at any time. Sumona - Beyond Wellbeing is a self-help and awareness tool, not a medical substitute. Using the App signifies your agreement to these Terms and our Privacy Policy.
Your data belongs to you.
Your peace belongs to your journey.
Sumona - Beyond Wellbeing exists to help you protect both.