Privacy Policy

1. Information We Collect

We collect data necessary to deliver and improve the services:

Personal Information: Email address, phone number, age, country of residence

Wellness Data: Self-assessment responses, relaxation usage, notes, journals

Device & Technical Data: Device model, operating system, app version, IP address, error logs

Payment Data: Processed by secure third-party gateways; Sumona - Beyond Wellbeing does not store card details

2. Sensitive Personal Data

Your mental-health and emotional-wellness inputs are treated as Sensitive Personal Data.They are stored securely, accessed only by authorized personnel, and never sold or shared for advertising.

3. How We Use the Information

We use your information to:

  1. Provide assessments, relaxation exercises, and personalized insights
  2. Facilitate expert consultations
  3. Improve functionality and user experience
  4. Generate aggregated statistics for research and improvement

4. Data Retention and Deletion

Data Type Retention Period
Assessments & Mood Logs Up to 5 years
Account Details Until deletion by user
Payment Records As required by law
Technical Logs 1 year

You can request deletion at any time through the App or by emailing (sumona@sumona.org).

Deletion requests are completed within one week, except where law requires retention.

5. Children’s Privacy

For minors, guardian consent is mandatory.

Children and Teens under 18 must use the App only under direct parental supervision. We do not knowingly collect data from minors without consent. Parents can request deletion by contacting **sumona@sumona.org.**

6. Your Rights

You have the right to:

  1. Access, correct, or delete your data
  2. Withdraw consent
  3. Restrict or object to processing
  4. Request data portability
  5. Lodge a complaint

Requests can be sent to sumona@sumona.org and are answered within one week.

7. Third-Party Services

We may rely on third-party service providers (cloud storage, analytics, payment processors).

All are contractually bound to confidentiality and data-protection obligations.

8. Updates to Terms and Policy

We may update these Terms or this Policy when laws or features change.

You will be informed through email or in-app notice.

Continued use after updates constitutes acceptance of the revised version.

9. Contact and Grievance Redressal

Sumona - Beyond Wellbeing

205, DLF Tower A, Jasola

Email: sumona@sumona.org

Website: www.sumona.org

Phone:+91 7419312345

A designated Data Protection Officer / Grievance Officer will respond to privacy or legal queries within 7 working days.

We value your privacy and handle your data with care. Your mental-wellness information is encrypted, never sold, and can be deleted at any time. Sumona - Beyond Wellbeing is a self-help and awareness tool, not a medical substitute. Using the App signifies your agreement to these Terms and our Privacy Policy.

Your data belongs to you.

Your peace belongs to your journey.

Sumona - Beyond Wellbeing exists to help you protect both.